Voka AI offers an AI-powered receptionist that handles inbound calls for salons and other service‑based businesses across 30 industries, operating 24/7 without the need for hardware or extensive setup. Users can select industry‑specific templates, customize the assistant, and integrate it with tools like Acuity, Square, Jobber, or Google Calendar, enabling businesses to capture missed calls, reduce staffing gaps, and gain actionable call insights.
Funding
Funding not disclosed
Founders
Product
Problem
Service‑based businesses such as salons lose revenue when calls go unanswered, and hiring staff to cover after‑hours or peak periods adds staffing costs and scheduling complexity. The lack of real‑time call handling and integrated booking also limits customer acquisition and operational insight.
Solution
Voka AI offers an AI‑powered virtual receptionist that answers phone calls 24 hours a day, 7 days a week. Users select an industry‑specific template, customize the assistant’s dialogue, and launch it within minutes without any hardware or training. The platform integrates with popular scheduling and payment tools (e.g., Acuity, Square, Jobber, Google Calendar) to book appointments directly from the call. Real‑time analytics and call monitoring provide businesses with insight into call volume, conversion rates, and customer interactions. A free ten‑minute browser test lets companies evaluate performance before going live, and plans are month‑to‑month with no contracts.
Target Audience
Primary customers are small to midsize service businesses—such as salons, spas, health clinics, and home‑service providers—that need continuous phone coverage and automated appointment scheduling.
Features
- Industry‑specific AI receptionist templates that can be customized in under two minutes
- 24/7 automated call answering with natural‑language understanding and voice interaction
- Direct booking through integrations with Square, Acuity, Jobber, Google Calendar, Calendly, and Zapier/Make/n8n connectors
- Real‑time call analytics, AI‑generated insights, and knowledge‑base management
- SMS add‑on for sending booking links, directions, menus, and two‑way text conversations
- Pay‑as‑you‑go and tiered minute‑based plans with transparent per‑minute overage rates
- No hardware, no setup fees, and month‑to‑month contracts with instant cancellation