VOIZ

About VOIZ

VOIZ is a platform that connects businesses with gig professionals for remote tasks such as customer service, tele-calling, and data entry, enabling flexible engagement models for both full-time and part-time work. By providing access to a diverse talent pool, VOIZ helps companies reduce operational costs and improve service quality without the burden of traditional hiring processes.

```xml <problem> Many businesses, especially small and medium-sized enterprises (SMEs), face challenges in scaling customer service, telecalling, and data entry operations due to the costs and complexities associated with traditional hiring and infrastructure. These challenges include high overhead, limited flexibility in staffing, and difficulties in accessing specialized skills for short-term projects. </problem> <solution> VOIZ offers a tele-jobs marketplace that connects businesses with a network of gig workers for remote customer service, telecalling, data entry, and other "vanilla" tasks. The platform enables companies to engage talent on a flexible basis, scaling their operations up or down as needed without the overhead of traditional employment. VOIZ provides tools to hire, train, and manage remote talent, or businesses can opt to outsource the entire process to VOIZ's managed services team. By leveraging a distributed workforce, VOIZ helps businesses reduce operational costs, improve service quality, and access a diverse pool of skilled professionals. </solution> <features> - Access to a network of over 20,000 remote agents with diverse skills and backgrounds - Flexible engagement models, ranging from hourly to full-time contracts - DIY platform for hiring, training, and managing remote talent directly - Outsourcing option through VOIZ's managed services team - Support for various tele-jobs, including customer service, telecalling, sales, recruitment, technical support, and data processing - Tools for businesses to post projects and independent professionals to find work - Options for full-time, part-time, and one-time job contracts </features> <target_audience> VOIZ primarily targets small, medium, and large companies seeking to outsource or augment their customer service, telecalling, and data entry operations with flexible, remote talent. The platform also caters to BPOs, call centers, contact centers, and agencies looking to operationalize projects with independent talent. </target_audience> ```

What does VOIZ do?

VOIZ is a platform that connects businesses with gig professionals for remote tasks such as customer service, tele-calling, and data entry, enabling flexible engagement models for both full-time and part-time work. By providing access to a diverse talent pool, VOIZ helps companies reduce operational costs and improve service quality without the burden of traditional hiring processes.

Where is VOIZ located?

VOIZ is based in Alo, India.

When was VOIZ founded?

VOIZ was founded in 2022.

How much funding has VOIZ raised?

VOIZ has raised 2000000.

Location
Alo, India
Founded
2022
Funding
2000000
Employees
161 employees
Major Investors
Omidyar Network India

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VOIZ

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Executive Summary

VOIZ is a platform that connects businesses with gig professionals for remote tasks such as customer service, tele-calling, and data entry, enabling flexible engagement models for both full-time and part-time work. By providing access to a diverse talent pool, VOIZ helps companies reduce operational costs and improve service quality without the burden of traditional hiring processes.

voizworks.com50K+
cb
Crunchbase
Founded 2022Alo, India

Funding

$

Estimated Funding

$2M+

Major Investors

Omidyar Network India

Team (100+)

No team information available.

Company Description

Problem

Many businesses, especially small and medium-sized enterprises (SMEs), face challenges in scaling customer service, telecalling, and data entry operations due to the costs and complexities associated with traditional hiring and infrastructure. These challenges include high overhead, limited flexibility in staffing, and difficulties in accessing specialized skills for short-term projects.

Solution

VOIZ offers a tele-jobs marketplace that connects businesses with a network of gig workers for remote customer service, telecalling, data entry, and other "vanilla" tasks. The platform enables companies to engage talent on a flexible basis, scaling their operations up or down as needed without the overhead of traditional employment. VOIZ provides tools to hire, train, and manage remote talent, or businesses can opt to outsource the entire process to VOIZ's managed services team. By leveraging a distributed workforce, VOIZ helps businesses reduce operational costs, improve service quality, and access a diverse pool of skilled professionals.

Features

Access to a network of over 20,000 remote agents with diverse skills and backgrounds

Flexible engagement models, ranging from hourly to full-time contracts

DIY platform for hiring, training, and managing remote talent directly

Outsourcing option through VOIZ's managed services team

Support for various tele-jobs, including customer service, telecalling, sales, recruitment, technical support, and data processing

Tools for businesses to post projects and independent professionals to find work

Options for full-time, part-time, and one-time job contracts

Target Audience

VOIZ primarily targets small, medium, and large companies seeking to outsource or augment their customer service, telecalling, and data entry operations with flexible, remote talent. The platform also caters to BPOs, call centers, contact centers, and agencies looking to operationalize projects with independent talent.

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