VOIZ is a platform that connects businesses with gig professionals for remote tasks such as customer service, tele-calling, and data entry, enabling flexible engagement models for both full-time and part-time work. By providing access to a diverse talent pool, VOIZ helps companies reduce operational costs and improve service quality without the burden of traditional hiring processes.
Funding
$2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses, especially small and medium-sized enterprises (SMEs), face challenges in scaling customer service, telecalling, and data entry operations due to the costs and complexities associated with traditional hiring and infrastructure. These challenges include high overhead, limited flexibility in staffing, and difficulties in accessing specialized skills for short-term projects.
Solution
VOIZ offers a tele-jobs marketplace that connects businesses with a network of gig workers for remote customer service, telecalling, data entry, and other "vanilla" tasks. The platform enables companies to engage talent on a flexible basis, scaling their operations up or down as needed without the overhead of traditional employment. VOIZ provides tools to hire, train, and manage remote talent, or businesses can opt to outsource the entire process to VOIZ's managed services team. By leveraging a distributed workforce, VOIZ helps businesses reduce operational costs, improve service quality, and access a diverse pool of skilled professionals.
Target Audience
VOIZ primarily targets small, medium, and large companies seeking to outsource or augment their customer service, telecalling, and data entry operations with flexible, remote talent. The platform also caters to BPOs, call centers, contact centers, and agencies looking to operationalize projects with independent talent.
Features
- Access to a network of over 20,000 remote agents with diverse skills and backgrounds
- Flexible engagement models, ranging from hourly to full-time contracts
- DIY platform for hiring, training, and managing remote talent directly
- Outsourcing option through VOIZ's managed services team
- Support for various tele-jobs, including customer service, telecalling, sales, recruitment, technical support, and data processing
- Tools for businesses to post projects and independent professionals to find work
- Options for full-time, part-time, and one-time job contracts