VOICO.AI provides a user-friendly platform for creating custom AI voice assistants to automate business communications. These GDPR-compliant agents handle tasks like appointment scheduling and inquiries, offering 24/7 availability and intelligent response capabilities. The service helps companies reduce operational costs by automating repetitive telephony tasks through seamless integration with existing workflows.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses spend significant time and labor handling routine phone interactions such as appointment scheduling, inquiries, and reservations, often requiring staff to be available around the clock. Manual call handling leads to high operational costs, limited scalability, and compliance challenges under GDPR for European customers.
Solution
VOICO offers a cloud‑based platform that enables companies to create custom AI voice assistants without coding, typically in under three minutes. The assistants run on advanced large‑language models to understand natural language, ask context‑aware questions, and resolve requests in real time. All call processing is hosted on EU‑based servers, ensuring GDPR‑compliant data handling and the ability to delete data on demand. The agents operate 24/7, can handle multiple simultaneous calls, and integrate directly with existing calendars, CRMs, and other business tools via API or pre‑built connectors. Results and call analytics are delivered through a secure web dashboard, allowing teams to monitor performance, adjust prompts, and export records as needed.
Target Audience
The primary customers are midsize enterprises and service‑oriented organizations—such as healthcare providers, financial institutions, e‑commerce firms, and contact‑center operators—that need to automate inbound and outbound phone workflows while maintaining GDPR compliance.
Features
- No‑code builder that provisions a functional voice agent in ~3 minutes
- Integration connectors for calendars, CRM systems, Airtable, N8N, and custom APIs
- EU‑hosted infrastructure with end‑to‑end encryption and real‑time data deletion for GDPR compliance
- LLM‑driven natural‑language understanding and dynamic response generation, supporting over 1,000 use cases
- Concurrent call handling with unlimited simultaneous inbound sessions and outbound dialing (Business plan)
- Analytics dashboard with call history, sentiment metrics, and exportable recordings (up to 1 year retention on Enterprise)
- Per‑minute usage billing (€0.30/min Growth, €0.20/min Business) and tiered SaaS plans (Growth €149/mo, Business €399/mo, Enterprise custom)
- API rate limits (10–40 requests per minute) and knowledge‑base ingestion (URLs/files up to 100 MB) for context‑aware interactions