Vodex provides a generative AI‑powered voice agent platform that automates outbound and inbound calls for debt collection, payment reminders, lead qualification, and other financial interactions. The system verifies debtor identity, negotiates repayment options, and logs encrypted audit trails to ensure compliance with regulations such as FDCPA, TCPA, and HIPAA, while operating 24/7 and integrating via API with existing CRM and loan management tools.
Funding
$14.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Enterprises in debt collection, payment reminders, and related financial services rely on manual phone outreach, which is labor‑intensive, limited to business hours, and prone to compliance errors, resulting in low contact rates and high operational costs.
Solution
Vodex offers a generative AI‑powered voice agent platform that automates outbound and inbound calls for debt collection, payment reminders, lead qualification, and other financial use cases. The agents verify debtor identity, deliver personalized reminders, negotiate repayment options, and capture promise‑to‑pay confirmations, all while adhering to regulations such as FDCPA, TCPA, HIPAA, SOC 2 and ISO 27001. Calls are made 24/7 and the system automatically redials unanswered numbers at optimal intervals, dramatically increasing connect rates. Interaction data are encrypted, logged for auditability, and integrated with existing CRM or loan management systems via APIs, providing real‑time analytics and compliance reporting. Pricing scales with call volume, allowing organizations to reduce per‑contact costs and reallocate human agents to high‑value escalations.
Target Audience
Primary customers are debt collection agencies, banks, lending platforms, BNPL providers, healthcare payers and insurance companies that need high‑volume, compliant outbound outreach.
Features
- AI voice agents that handle reminders, collections, qualification, payment negotiation and dispute resolution without human intervention
- Automated identity verification and consent checks to ensure regulatory compliance
- Intelligent redial and scheduling engine that maximizes contact rates across time zones
- 24/7 operation with scalable handling of thousands of simultaneous calls
- End‑to‑end encryption, audit trails and compliance certifications (FDCPA, TCPA, HIPAA, SOC 2, ISO 27001)
- Seamless integration via API with CRM, debt management and payment platforms, including real‑time data sync
- Built‑in analytics dashboard showing call outcomes, recovery trends and compliance status
- Flexible subscription and pay‑per‑minute pricing models with no charge for unconnected calls