Virdee offers a cloud‑native platform that automates hotel check‑in, digital key delivery, in‑stay upsells and checkout through integration with property‑management systems. Guests use a mobile web interface, kiosk or SDK to complete the stay, while the dashboard provides real‑time analytics and secure, multi‑factor guest profiles. The solution helps hotel operators reduce front‑desk labor and increase ancillary revenue.
Funding
$12.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotel front desks often face long queues, staffing shortages, and manual check‑in/out processes that delay guests and limit opportunities for real‑time upselling. These inefficiencies reduce guest satisfaction and increase operational costs.
Solution
Virdee delivers a cloud‑native virtual guest experience platform that automates the entire stay lifecycle—from pre‑arrival communication through check‑in, room access, in‑stay upsells, and checkout. The system integrates directly with existing property‑management systems (PMS) to synchronize reservations, assign rooms, and issue secure digital keys in Apple Wallet, Google Wallet, or via QR‑code‑enabled physical cards. Guests can complete all steps through a mobile web interface, self‑service kiosk, or embedded SDK, freeing front‑desk staff to focus on higher‑value interactions. Real‑time analytics and a configurable upsell engine surface personalized offers, while encrypted guest profiles and multi‑factor identity verification ensure data security and compliance.
Target Audience
The platform is aimed at hotel operators and property managers of full‑service, limited‑service, resort, casino, and extended‑stay properties seeking to streamline front‑desk operations and boost ancillary revenue.
Features
- Native API and SDK for seamless PMS, lock‑system, and payment‑gateway integration
- Digital key generation for Apple Wallet, Google Wallet, and QR‑code‑based physical cards, with instant revocation capability
- Cloud‑hosted analytics dashboard that tracks check‑in conversion, guest satisfaction (NPS), and ancillary revenue in real time
- AI‑driven risk scoring and multi‑factor authentication for secure guest profile creation and fraud detection
- Configurable upsell engine that surfaces room upgrades, late checkout, and ancillary services at check‑in and during the stay
- 24/7 remote assistance chat that allows staff to complete check‑in steps or issue keys remotely from any device
- PCI‑DSS compliant data encryption and role‑based access controls for all guest information