Vidaah
Vidaah provides 24/7 teletriage for pet owners through live mobile chat and video calls with experienced veterinarians. This service offers immediate, multilingual support for non-emergency pet health concerns, reducing unnecessary clinic visits and supporting animal shelters.
- Applications
- Digital Health
- Pet Technology
- Software Only
Funding
Founders
Product
Problem
Veterinary teams face significant strain due to limited capacity for round-the-clock pet care advice, leading to potential burnout and delayed support for pet owners. This gap in immediate, accessible veterinary guidance results in unnecessary clinic visits and can exacerbate stress for animal shelters and foster networks.
Solution
Vidaah offers a 24/7 teletriage service connecting pet owners with experienced veterinarians via live mobile chat and video calls. Our platform provides immediate, multilingual support, helping to triage non-emergency pet health concerns and reduce the burden on veterinary practices. By extending the capacity for care, Vidaah enables shelters and pet parents to access timely advice, improving animal welfare and operational efficiency.
Target Audience
Vidaah serves pet owners seeking immediate veterinary advice and animal shelters, animal control agencies, and foster volunteer communities requiring scalable, round-the-clock support for pet-related inquiries.
Features
- 24/7 live veterinary teletriage via mobile chat and video conferencing
- Support for multiple pets per household with chat history access
- Upload functionality for photos and videos within consultations
- Multilingual support capabilities for diverse user bases
- Veterinarian network with a minimum of 5 years of clinical experience, including specialists in behavior, nutrition, shelter medicine, and surgery
- Web-based application accessible on any internet-connected device
- Optional annual emergency fund access and live video call capabilities in premium tiers