ViaPay provides an AI‑driven platform that automates appointment scheduling and payment processing for mechanical workshops, linking directly to existing shop management systems. The solution matches customer requests to technician availability, captures payments at booking, and offers real‑time dashboards and automated notifications to improve cash flow and operational efficiency.
Funding
$45.9K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Mechanical workshops often rely on manual processes for booking appointments and handling payments, leading to scheduling errors, delayed cash flow, and a fragmented customer experience.
Solution
ViaPay offers an AI-driven platform that automates the entire booking-to-cash workflow for mechanical workshops. The system uses machine learning to match customer requests with available service slots, confirms appointments, and processes payments instantly. Integration with existing shop management software provides real-time visibility into bookings, revenue, and resource utilization. Automated notifications keep customers informed, while analytics help workshops optimize staffing and improve service speed. The end-to-end solution reduces manual effort, shortens the payment cycle, and enhances overall customer satisfaction.
Target Audience
Primary customers are independent and franchise mechanical workshops that need to streamline scheduling, reduce administrative overhead, and accelerate revenue collection.
Features
- AI-powered appointment matching that automatically schedules services based on shop capacity and technician availability
- Integrated payment processing that captures payments at the time of booking and supports multiple payment methods
- Seamless connection to common shop management systems for synchronized inventory, labor, and invoicing data
- Real-time dashboard displaying upcoming appointments, cash flow status, and key performance metrics
- Automated email and SMS notifications for booking confirmations, reminders, and payment receipts
- Customer portal allowing users to view, reschedule, or cancel appointments online