ViaggIA is a SaaS platform that equips Italian travel agencies and tour operators with an AI-powered team of specialists to handle flight searches, accommodation suggestions, itinerary building, and quote generation. The platform automates the entire proposal workflow, reducing the time to create a quote from 2-3 hours to just minutes, and includes a website widget to capture leads. It integrates live flight data and margin management, ensuring accurate and brandable client documents.
Funding
Funding not disclosed
Founders
Product
Problem
Travel agencies and tour operators spend hours manually researching flights, accommodations, and building itineraries for each client request. This slow, manual process limits the number of quotes they can produce, delays responses to clients, and reduces overall efficiency and profitability.
Solution
ViaggIA provides a SaaS platform with a team of AI specialists that automate the travel proposal workflow. Users can describe a trip request in natural language, and the system routes it to the appropriate specialist to find live flights, suggest hotels, and build complete itineraries with pricing. The platform generates branded PDF and DOCX quotes with internal margin controls, and a website widget captures leads by answering visitor questions. This reduces the time to create a proposal from hours to minutes, allowing agencies to handle more requests and close more trips.
Target Audience
Primary customers are Italian travel agencies and tour operators who need to streamline their quote creation process and capture more leads from their websites.
Features
- Multi-specialist chat that automatically routes requests to the right AI expert for flights, accommodations, packages, or knowledge base queries
- Live flight search with real-time schedules, stopovers, and prices, including direct links to Google Flights for verification
- Knowledge base indexing that cites sources for answers based on uploaded catalogs, price lists, and policies
- Margin management with per-item and global margin settings, kept internal and never shown on exported client documents
- Supplier import via website URL auto-fill or XLSX/CSV upload, with scheduled re-crawling to keep data current
- Embeddable website widget that answers visitor questions and captures leads by requesting contact details