VetXtend provides a SaaS platform that integrates with veterinary practice management systems to deliver real‑time performance dashboards, automated digital marketing, online booking, and an e‑commerce pharmacy. The subscription‑based service consolidates financial and clinical data, automates client communications, and enables practices to earn rebates on product sales, helping them improve revenue and operational efficiency.
Funding
Funding not disclosed
Founders
Product
Problem
Veterinary practices struggle with fragmented data, rising operational costs, and limited capacity to market services or sell products online, which hampers financial performance and client engagement.
Solution
VetXtend offers an integrated SaaS platform that connects to existing practice management systems to deliver real-time performance dashboards, automated digital marketing, online appointment booking, and a partnered e‑commerce pharmacy. The platform consolidates financial, clinical, and client data into daily‑updated visual reports, enabling practices to make data‑driven decisions. Marketing tools automate client communications, loyalty campaigns, and reminder emails, reducing admin load while driving repeat visits. The PetPA online store and pharmacy allow practices to earn rebates on product sales without holding inventory, expanding revenue streams. All services are delivered via a flexible subscription model, allowing practices to select the tools they need and scale as they grow.
Target Audience
Primary customers are small to medium veterinary practices in Australia, New Zealand, Asia, and the US seeking to improve financial performance, streamline operations, and enhance client engagement.
Features
- Real‑time practice performance dashboards that integrate with leading PMS and accounting software, showing KPIs, revenue trends, staff productivity, and product profitability
- Automated digital marketing campaigns (welcome, birthday, lapsed‑client, NPS surveys) with optional Core Marketing and Reminder bundles
- Online appointment booking through the Paws App, improving client convenience and retention
- PetPA e‑commerce store and pharmacy offering 1,500+ pet products and 400+ medications, with practice rebates on sales
- Daily automated data extraction, encryption, and secure cloud storage compliant with ISO/IEC 27001:2022
- Mobile‑responsive portal for desktop or tablet access, no setup fees, and no lock‑in contracts
- Tiered subscription plans (VetXpress $29/mo, VetXpand $99/mo, VetXplore $250/mo) with add‑on bundles for marketing services