Verifast develops AI-driven sales agents that enhance e-commerce by converting online visitors into leads and facilitating personalized recommendations to increase conversion rates. The platform addresses the lack of interactive sales support in online retail, resulting in measurable improvements such as a 20% uplift in conversions and a 33% increase in average order value.
Funding
$125K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
E-commerce businesses often struggle to provide personalized and interactive sales support to online visitors, leading to low conversion rates and missed opportunities to increase order value. Traditional online retail lacks the human touch necessary to guide customers effectively, answer their questions, and recommend relevant products.
Solution
Verifast offers an AI-driven sales agent platform designed to enhance e-commerce experiences by converting online visitors into qualified leads and facilitating personalized product recommendations. The platform leverages generative AI to understand customer needs through active probing and observation of online behavior. By matching customer use cases with brand goals, Verifast transforms chats into checkouts, provides instant support in 125 languages, and generates user profiles to optimize website performance and marketing campaigns. The AI agent proactively engages visitors, offering contextual nudges and personalized guidance to improve conversions and average order value.
Target Audience
Verifast primarily targets e-commerce businesses in various industries, including health and nutrition, personal care, and sexual wellness, seeking to improve customer engagement, increase sales conversions, and reduce support costs.
Features
- AI-powered chatbot that provides personalized product recommendations based on customer needs and preferences
- 24/7 instant support in 125 languages, reducing the need for live agents
- Lead generation capabilities to capture user attributes conversationally and create warm leads
- Integration with Shopify and other e-commerce platforms for easy installation and training
- Proactive engagement with website visitors through leading questions and contextual nudges
- Customizable flows to align with brand goals, tonality, and knowledge base
- Analytics dashboard to track key metrics such as conversion uplift, order value increase, and support query resolution
- Integration with tools like Claude AI and Instagram