Verb is an SMS-based client management platform that enhances communication between fitness coaches and their clients, achieving an 80% message open rate. By analyzing client interactions, Verb provides actionable insights that help reduce member churn by 13% and allows coaches to scale their services from 50 to 1,200 clients without compromising quality.
Funding
$3.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Fitness coaches often struggle to maintain consistent engagement with clients, leading to decreased motivation and adherence to training programs. Traditional communication methods lack the efficiency and personalization needed to address individual client needs and proactively identify potential setbacks. This can result in increased member churn and limit a coach's ability to effectively manage a large client base.
Solution
Verb is an intelligent SMS-based client management platform designed to enhance communication and accountability between fitness coaches and their clients. By leveraging SMS messaging, Verb achieves high open rates, ensuring that important updates and reminders are promptly delivered. The platform analyzes client interactions to provide actionable insights, enabling coaches to identify key accountability moments and proactively address potential issues. Verb streamlines communication, automates routine tasks, and facilitates personalized support, allowing coaches to scale their services while maintaining a high level of client engagement.
Target Audience
Verb primarily targets fitness coaches, personal trainers, and gyms seeking to improve client engagement, reduce member churn, and scale their services efficiently.
Features
- SMS-based communication platform with an average 80% message open rate
- Intelligent reply suggestions to streamline coach responses
- Automated generation of weekly client reports
- Client communication analysis to surface physical and behavioral insights
- Identification of key accountability moments to proactively engage clients
- Centralized platform for organizing client communication
- Automated tracking of bodyweight, macros, progress pictures, and meal pictures