Vectoryx provides an AI-powered claims management platform for the property industry, handling the full damage process from initial report to fully documented case file. The solution coordinates communication between property managers, tenants, owners, tradespeople, and insurers, saving managers an average of ten hours per claim while reducing processing times by up to 80 percent.
Funding
Funding not disclosed
Founders
Product
Problem
Property damage incidents force property managers and real estate agents into time-consuming manual coordination work. Managing damage reports, documenting evidence, communicating with tenants, owners, insurers, and contractors, and ensuring every step is properly recorded creates significant administrative overhead and delays claim resolution.
Solution
Vectoryx provides a comprehensive damage claims management service for the property industry, taking over the full coordination process from first report to resolved claim. The platform captures damage reports digitally across all communication channels and automatically handles assignment, coordination, and documentation tasks. A combination of AI for recurring operations—such as capturing, prioritizing, and routing reports—and trained claims experts for decisions requiring experience ensures efficient processing. Vectoryx can communicate directly with tenants, owners, tradespeople, and partners on behalf of the property management company or brokerage, keeping all parties informed throughout the process. Every claim remains fully documented, planable, and legally sound, with all information accessible at any time.
Target Audience
Primary customers are property management companies and real estate brokerages in Germany seeking to reduce the administrative burden and legal risk of property damage claims while improving service to tenants and property owners.
Features
- AI-driven automation for claims capture, prioritization, and routing to reduce manual follow-up work
- Digital damage documentation including photo collection and structured file preparation for brokers and insurers
- Automated coordination workflow covering assignment, stakeholder communication, and documentation without manual intervention
- Communication service operating in the property manager's name with tenants, owners, tradespeople, and insurance partners
- Multi-channel intake supporting all existing communication methods used by property managers
- Complete traceability with secure documentation of all information, decisions, and communication steps
- Claims expert oversight for decisions requiring professional judgment and experience