VB Scout provides a platform that simplifies voluntary employee benefits by monitoring claims and maximizing the value employees receive. It helps workers understand and fully utilize their coverage, ensuring they capture every dollar entitled to them rather than losing it in fine print. The service adds an extra layer of financial security, turning enrollment into tangible benefit.
Funding
Funding not disclosed
Founders
Product
Problem
Employees often enroll in voluntary benefits without fully understanding their coverage, leading to missed claim opportunities and unreimbursed expenses. This results in lower perceived value of the benefits and financial loss for both workers and employers.
Solution
VB Scout provides a data-driven platform that continuously monitors medical claims, voluntary benefit plan documents, and employee eligibility data to identify reimbursements that employees may qualify for but overlook. When a qualifying claim is detected, the system sends personalized notifications prompting the employee to file the claim, ensuring they receive the full monetary value of their coverage. The platform also offers analytics and reporting tools for employers, brokers, consultants, and carriers to benchmark plan performance, track loss ratios, and identify enrollment gaps. By automating claim detection and outreach, VB Scout turns voluntary benefit enrollment into tangible savings and enhances overall benefit utilization.
Target Audience
Primary customers are employers seeking to enhance their voluntary benefits offering, benefits administrators and platforms, as well as brokers, consultants, and carriers that manage voluntary benefit plans.
Features
- Claims integration engine that synthesizes medical claims, benefit plan documents, and eligibility files to detect eligible reimbursements
- Real-time, personalized employee notifications prompting claim filing
- Identified Claims Value (ICV) reporting for employers, brokers, and carriers to benchmark plan performance and loss ratios
- API integration capability for benefits administration platforms such as Alight Worklife®
- Dashboard analytics providing insights on enrollment gaps and plan utilization trends
- Support for multiple voluntary benefit types including accident, critical illness, hospital indemnity, and wellness coverage