Tato provides an automated software platform for dog parks, daycares, and groomers that handles front‑desk tasks such as answering calls, verifying vaccine records, and managing check‑ins without human intervention. The system pulls up pet profiles, confirms availability, and sends booking links in real time, allowing staff to focus on caring for the dogs while the busywork runs itself.
Funding
Funding not disclosed
Founders
Product
Problem
Dog parks, daycares, and grooming businesses spend significant staff time on front‑desk tasks such as answering calls, verifying vaccine records, and managing check‑ins, which reduces the time employees can spend caring for the animals. Existing software solutions are often generic, require manual data entry, and do not integrate these workflows, leading to inefficiencies and missed bookings.
Solution
Tato offers an automated SaaS platform that centralizes front‑desk operations for pet‑care businesses. The system answers every inbound call, pulls the relevant dog profile, checks availability, verifies vaccine compliance, and sends a booking link via text, turning missed calls into confirmed reservations. Uploaded vaccine records are parsed and matched to the correct pet within seconds, eliminating manual verification. Check‑in processes run automatically, and staff can query the system in plain language for reports on vaccine status or weekly performance. Data migration from legacy tools is provided at no cost and runs alongside existing systems to ensure a seamless transition with zero downtime.
Target Audience
Primary customers are operators of dog parks, pet daycares, and grooming salons that need to streamline front‑desk tasks and improve staff focus on animal care.
Features
- 24/7 AI‑driven call handling that retrieves pet profiles, checks availability, verifies vaccines, and texts booking links
- Automatic vaccine verification that parses uploads, validates dates, and files records to the correct dog in ~40 seconds
- Self‑service check‑in workflow that syncs bookings, memberships, and payments in a single interface
- Natural‑language query engine for instant answers to operational questions without building reports
- Free data migration and parallel operation with existing tools to avoid service interruptions
- Cloud‑based platform that consolidates pet parent self‑registration, scheduling, and payment processing