Tapp is an all-in-one business management platform that combines payments, bookings, and a built-in webshop in a single mobile app. It enables small service businesses like salons, trainers, and pop-up shops to run their entire operation from their phone, with Tap to Pay card reading replacing traditional hardware. The app includes AI-powered insights and analytics to help owners identify growth opportunities and reclaim their time.
Funding
Funding not disclosed
Founders
Product
Problem
Small service businesses such as hair salons, personal trainers, and pop-up shops often juggle multiple disconnected tools for payments, bookings, and online presence, creating administrative overhead and inefficiency. Traditional card readers and POS systems add hardware costs and complexity, and business owners spend valuable time on manual management tasks instead of their craft. This fragmentation prevents owners from focusing on delivering their services and growing their customer base.
Solution
Tapp is a mobile-first business management platform that unifies payments, bookings, analytics, and a webshop into a single app, allowing entrepreneurs to run their entire business from their phone. The app turns any supported smartphone into a card reader via Tap to Pay technology, eliminating the need for bulky, clunky hardware. Beyond payments, Tapp provides a built-in booking system, digital menu, staff scheduling, and a native webshop, all integrated into one interface. The platform also employs proactive AI that analyzes business data to deliver actionable recommendations on increasing revenue and acquiring more customers. Tapp's design focuses on efficiency without effort, automating mundane tasks and providing clear insights that lead to confident, data-driven decisions. By consolidating essential operations, Tapp helps founders reduce admin time and concentrate on the work they love.
Target Audience
Primary customers are small business owners and independent entrepreneurs in the UK, including hair and beauty salons, personal trainers, massage therapists, pet services, craftsmen, restaurants, and pop-up shops, who need an accessible, all-in-one solution to manage payments and operations.
Features
- Tap to Pay functionality that allows the phone itself to serve as the card reader for in-person transactions
- Integrated booking and appointment management system with online and instore payment processing
- Built-in webshop for businesses to sell products and services directly to customers
- Proactive AI engine that generates recommendations for boosting revenue and attracting new customers
- Real-time analytics and financial reporting with advanced insights available on the Pro plan
- Staff scheduling tools, including an AI shift planner, and support for up to 50 staff members and 5 locations
- Item tagging and unlimited transactions on all plans, with support for multiple business types including hospitality, personal care, services, and retail