Sidecar offers an AI‑driven teammate that works inside a logistics company’s existing tools—email, TMS, ERP, and carrier portals—to automate repetitive tasks such as quote generation, job‑file creation, pre‑alert distribution, and invoice reconciliation.
Funding
Funding not disclosed
Founders
Product
Problem
Logistics teams spend extensive time on manual tasks such as generating quotes, creating job files, entering shipment data into TMS/ERP systems, and reconciling invoices, which slows operations and reduces margins.
Solution
Sidecar provides an AI-driven teammate that operates inside the existing software tools used by logistics organizations—email, TMS, ERP, and carrier portals. The AI learns each company’s standard operating procedures, pricing rules, and workflow logic, then automates repetitive actions like quote generation, job file creation, pre‑alert distribution, data entry, and invoice reconciliation. All actions are logged with a full audit trail, ensuring visibility and control while eliminating the need for new systems or large IT projects. By handling these tasks 24/7, Sidecar accelerates response times, increases shipment volume per employee, and frees staff to focus on higher‑value activities.
Target Audience
Sidecar is aimed at logistics companies, freight forwarders, and shippers that rely on sales, operations, back‑office, and finance teams to manage high‑volume shipment workflows within existing TMS/ERP environments.
Features
- AI agent that runs within email, TMS, ERP, and carrier portals, requiring no additional software installations
- Automated quote handling that follows custom pricing logic and SOPs directly from inbound email requests
- Creation of shipment job files and pre‑alerts in the user’s TMS, with instant responses to track‑and‑trace inquiries
- End‑to‑end data entry and document processing, including EGM/IGM/HBL entries and booking data replication
- Invoice and POD retrieval with AI‑driven reconciliation and dispute detection
- Full audit trail capturing who, what, when, and why for every automated action
- Configurable workflows that mirror existing business rules, allowing seamless alignment with legacy or homegrown systems