User Interviews provides an end‑to‑end research recruiting platform that gives teams access to a vetted panel of over 6 million participants and tools to build private panels. The service offers AI‑driven audience matching, automated screener surveys, rule‑based scheduling, incentive payouts, and integrations with major testing and survey tools, all within a SOC 2/ISO‑compliant dashboard.
Funding
$27.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+1Founders
Product
Problem
Recruiting qualified participants for user research, usability testing, surveys, and AI model training is time‑consuming, often requires manual outreach, and suffers from low response rates, mismatched audiences, and fraud risk. These inefficiencies delay insight generation and increase research costs.
Solution
User Interviews offers an end‑to‑end research recruiting platform that connects teams with a vetted panel of over 6 million participants and enables them to build and manage their own panels. The service provides precise audience targeting, automated screener surveys, rule‑based scheduling, and integrated incentive payments, all orchestrated through a unified dashboard. AI‑driven matching and multi‑layer fraud detection ensure that recruited participants meet study criteria while minimizing invalid responses. Built‑in integrations with popular testing, survey, and calendar tools allow researchers to run studies in their preferred environments without additional setup. Governance features such as role‑based access, consent workflows, and SOC 2/ISO compliance keep recruitment processes secure and auditable.
Target Audience
Primary users are UX researchers, product designers, product managers, and research‑operations teams in enterprises, agencies, and SaaS companies who need fast, reliable recruitment for usability tests, surveys, market research, or AI training studies. The platform also serves organizations that wish to maintain a private participant panel for ongoing or longitudinal research.
Features
- 6 M+ global participants with professional, consumer, and accessibility segments, searchable by demographics, job title, skills, industry, and device usage.
- AI‑powered matching algorithm and fraud‑detection models trained on 20 M+ data points to surface high‑quality respondents quickly (average match time ≈ 1 hour).
- Customizable screener surveys supporting skip logic, advanced question types, and video responses for double‑screening.
- Automated scheduling that syncs with Google Calendar or Microsoft Outlook, applies availability rules, and sends reminders to reduce no‑shows.
- Global incentive engine with 1 700+ redemption options, automatic currency conversion, and batch payout capabilities.
- Research Hub participant CRM for importing, segmenting, and self‑serve recruiting of a private panel, with role‑based permissions and audit logs.
- Native integrations with 22 research and collaboration tools (e.g., Zoom, Qualtrics, Typeform) and open APIs (Recruit API, Hub API) for workflow automation.
- Real‑time reporting and dashboards that track budgets, recruitment metrics, and study outcomes; exportable in CSV or via FHIR‑compatible endpoints.
- Enterprise‑grade security (SOC 2 Type II, ISO 27001/27701) and configurable consent, NDA, and data‑governance controls.
- Optional add‑ons such as premium screening, document signing, SSO (SAML), and dedicated premium support.