Userguest utilizes a smart tool that displays personalized messages and incentives on hotel websites to enhance user engagement and increase direct bookings. By addressing the issue of over 80% of website visitors not completing bookings, Userguest helps hotels boost their direct revenue by up to 30% without requiring additional effort from the hotel staff.
Funding
$3.3M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Hotels lose potential direct bookings because over 80% of website visitors do not complete the reservation process. These visitors often leave hotel websites without engaging, resulting in lost revenue opportunities and reliance on third-party booking platforms.
Solution
Userguest provides a tool that uses personalized messages and incentives on hotel websites to convert website visitors into direct bookings. The platform identifies visitor booking intentions and automatically displays targeted notifications designed to encourage reservations. By matching visitor needs with hotel business objectives, Userguest aims to improve occupancy rates, increase revenue, and enhance the overall user experience without requiring additional effort from hotel staff. The system integrates with existing booking engines and offers a dashboard for tracking performance and optimizing strategies.
Target Audience
The primary target audience includes hotels and resorts seeking to increase direct bookings, improve website conversion rates, and reduce reliance on online travel agencies (OTAs).
Features
- Personalized messaging based on individual visitor booking intentions
- Automated incentive delivery to encourage direct bookings
- Real-time performance tracking via an intuitive dashboard
- Integration with existing hotel booking engines
- A/B testing capabilities to optimize message effectiveness
- Customizable notification templates to align with hotel branding
- Mobile-responsive design for optimal viewing on all devices
- One-click installation for immediate deployment