Userflix provides an end-to-end platform for conducting asynchronous user research interviews using an AI virtual researcher. The platform assists with study creation, conducts multilingual interviews, and delivers automated, real-time analysis and insight extraction. This accelerates the research process, allowing teams to scale user feedback collection while maintaining methodological rigor.
Funding
Funding not disclosed
Founders
Product
Problem
Product teams and research professionals often rely on manual scheduling, in‑person or live video interviews, and time‑consuming transcription and analysis to gather qualitative user insights. Coordinating participants across time zones, languages, and panels creates bottlenecks that delay feedback loops and limit the volume of data that can be collected. These constraints hinder rapid iteration and make it difficult to scale user research to match fast product development cycles.
Solution
Userflix delivers an end‑to‑end, AI‑driven research platform that automates study design, conducts asynchronous multilingual interviews, and generates real‑time analytical outputs. Users upload project context, and the system proposes research questions and interview structures while allowing full methodological control. An interview link can be shared with any participant, enabling 24/7, schedule‑free data collection at unlimited scale. The virtual researcher conducts dynamic follow‑up questions in over 50 languages, presents visual stimuli, and records responses. Transcriptions, summaries, and AI‑extracted insights are continuously updated in a consolidated repository, giving teams immediate access to patterns and actionable findings while preserving research rigor through full transcript visibility and bias‑mitigation safeguards.
Target Audience
Primary users are UX/CX researchers, product managers, brand and marketing teams, research agencies, and strategy/innovation groups that need scalable, high‑quality qualitative insights across multiple markets and languages.
Features
- AI‑assisted research question generation and interview flow design, with built‑in bias mitigation controls
- Asynchronous interview links that support unlimited participants without scheduling constraints
- Multilingual interview capability (50+ languages) with dynamic, context‑aware follow‑up questioning
- Integrated presentation of visual stimuli and prototype assets during the interview session
- Automated transcription, summarization, and AI‑driven insight extraction with pattern recognition across all responses
- Centralized research repository offering searchable transcripts, analytics dashboards, and export options
- Enterprise‑grade security: GDPR compliance, end‑to‑end encryption, and a policy of never training the AI on client data