Retriever
Retriever provides product analytics for conversational AI applications, capturing and analyzing user chat and voice interactions to surface behavioral insights. The platform automatically detects frustration signals, classifies session outcomes, and builds rich user profiles with health metrics to help teams identify churn risks and growth opportunities. It integrates via SDKs and REST APIs, with webhook events and BI tool exports for flexible data delivery.
- Data & Analytics
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Teams building conversational AI applications often lack visibility into how users interact with their products. Raw chat logs are unstructured and difficult to analyze at scale, making it hard to identify churn risks, uncover pain points, or recognize power users—leaving product teams blind to the actual user experience.
Solution
Conversations Retriever captures the unfiltered voice of users from every chat, preserving intent, context, and nuance. The platform automatically generates user profiles that combine session context and behavioral signals, enabling clear business insights without manual review. It detects emotion and friction signals—such as user frustration—and tags session outcomes, like whether a user accomplished their goal. Teams can pinpoint churn risks, identify winning conversation patterns, and turn those insights into features that boost retention and engagement.
Target Audience
Primary users are product teams, engineers, and growth leads shipping conversational AI applications who need actionable insight into user behavior, retention drivers, and friction points.
Features
- Automated emotion and sentiment detection that flags frustration or dissatisfaction in user conversations
- Session-end reason classification, including goal accomplishment, to measure product success
- Rich user profiles with bios, session summaries, and health metrics for at-a-glance customer understanding
- Segmentation by topics, tasks, interests, and other behavioral dimensions
- Intuitive dashboards highlighting churn risks, growth drivers, and user segments
- Easy-to-use SDKs and REST APIs for rapid integration
- Webhook events, data exports, and BI tool integrations for flexible data delivery
- Frontier AI memory technology for advanced user profiling and behavioral segmentation
- Enterprise-grade privacy and security controls built to meet corporate compliance requirements