Pepper

About Pepper

Pepper is an eCommerce platform designed for food distributors and manufacturers, providing tools for order management, catalog enrichment, and payment processing to enhance customer experience and streamline operations. By integrating marketing and sales enablement features, Pepper helps independent distributors increase order sizes and improve revenue predictability.

```xml <problem> Independent food distributors and manufacturers face challenges in managing orders, enriching product catalogs, and processing payments efficiently, which can hinder customer experience and limit revenue growth. Traditional methods often lack integrated marketing and sales tools, making it difficult to increase order sizes and improve revenue predictability. </problem> <solution> Pepper provides an eCommerce platform tailored for food distributors and manufacturers, offering tools to streamline order management, enhance catalog data, and simplify payment processing. The platform enables seamless ordering, payment, and support processes, improving customer experience at every step. By integrating marketing and sales enablement features, Pepper helps distributors boost basket size and strengthen customer relationships. AI-assisted ordering turns text and calls into orders, and native digital ad placement within the platform's operator view creates measurable marketing impact. </solution> <features> - Comprehensive eCommerce platform for creating order guides, fulfilling orders, and tracking deliveries - AI-assisted ordering to convert text and calls into orders automatically - Enriched catalog data with a large foodservice library - Integrated promotional tools for creating impactful marketing campaigns - Sales enablement features to improve distributor sales reps' workflow and increase order sizes - Standalone payments infrastructure for in-app and web payments, invoice management, and automatic payments - Custom integration into any ERP system with dedicated support - Analytics dashboard for customer management, catalog management, and sales performance tracking </features> <target_audience> Pepper primarily serves independent food distributors and manufacturers looking to enhance their eCommerce capabilities, streamline operations, and improve customer engagement. </target_audience> <revenue_model> Pepper generates revenue through a subscription-based model for its eCommerce platform and related services, with additional revenue streams from payment processing fees and marketing services. </revenue_model> ```

What does Pepper do?

Pepper is an eCommerce platform designed for food distributors and manufacturers, providing tools for order management, catalog enrichment, and payment processing to enhance customer experience and streamline operations. By integrating marketing and sales enablement features, Pepper helps independent distributors increase order sizes and improve revenue predictability.

Where is Pepper located?

Pepper is based in East New York, United States.

When was Pepper founded?

Pepper was founded in 2019.

How much funding has Pepper raised?

Pepper has raised 49000000.

Location
East New York, United States
Founded
2019
Funding
49000000
Employees
165 employees
Major Investors
ICONIQ Growth

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Pepper

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Executive Summary

Pepper is an eCommerce platform designed for food distributors and manufacturers, providing tools for order management, catalog enrichment, and payment processing to enhance customer experience and streamline operations. By integrating marketing and sales enablement features, Pepper helps independent distributors increase order sizes and improve revenue predictability.

usepepper.com5K+
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Crunchbase
Founded 2019East New York, United States

Funding

$

Estimated Funding

$20M+

Major Investors

ICONIQ Growth

Team (100+)

No team information available.

Company Description

Problem

Independent food distributors and manufacturers face challenges in managing orders, enriching product catalogs, and processing payments efficiently, which can hinder customer experience and limit revenue growth. Traditional methods often lack integrated marketing and sales tools, making it difficult to increase order sizes and improve revenue predictability.

Solution

Pepper provides an eCommerce platform tailored for food distributors and manufacturers, offering tools to streamline order management, enhance catalog data, and simplify payment processing. The platform enables seamless ordering, payment, and support processes, improving customer experience at every step. By integrating marketing and sales enablement features, Pepper helps distributors boost basket size and strengthen customer relationships. AI-assisted ordering turns text and calls into orders, and native digital ad placement within the platform's operator view creates measurable marketing impact.

Features

Comprehensive eCommerce platform for creating order guides, fulfilling orders, and tracking deliveries

AI-assisted ordering to convert text and calls into orders automatically

Enriched catalog data with a large foodservice library

Integrated promotional tools for creating impactful marketing campaigns

Sales enablement features to improve distributor sales reps' workflow and increase order sizes

Standalone payments infrastructure for in-app and web payments, invoice management, and automatic payments

Custom integration into any ERP system with dedicated support

Analytics dashboard for customer management, catalog management, and sales performance tracking

Target Audience

Pepper primarily serves independent food distributors and manufacturers looking to enhance their eCommerce capabilities, streamline operations, and improve customer engagement.

Revenue Model

Pepper generates revenue through a subscription-based model for its eCommerce platform and related services, with additional revenue streams from payment processing fees and marketing services.

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