Magiq provides an AI‑driven workflow platform for regulated operations, automatically capturing real work patterns, converting them into standardized SOPs, and offering a live copilot that guides execution with guardrails. The solution integrates with existing insurance tools—MGAs, brokers, carriers, and reinsurers—while keeping data tenant‑isolated and fully auditable, helping teams maintain process consistency and improve efficiency over time.
Funding
Funding not disclosed
Founders
Product
Problem
Regulated organizations often rely on informal, undocumented work practices that lead to inconsistent execution, compliance gaps, and difficulty scaling operations when key personnel leave.
Solution
Magiq offers an AI‑driven workflow automation platform that continuously observes real‑time work patterns and transforms them into standardized, shareable SOPs. The platform embeds a live copilot that provides step‑by‑step guidance and policy guardrails during execution, ensuring tasks are performed correctly and auditable. It integrates with existing insurance and other regulated‑operations stacks without requiring a full system replacement, keeping data tenant‑isolated and encrypted. Over time, the AI refines the SOPs based on usage data, reducing errors, improving compliance, and increasing team capacity. Customers typically invest only 1–2 hours per week to onboard high‑impact workflows and see measurable gains in speed, adoption, and regulatory adherence.
Target Audience
Primary customers are insurance carriers, MGAs, brokers, reinsurers, and other regulated enterprises that need to formalize and scale complex operational processes.
Features
- Real‑time observation of work to automatically generate standardized SOPs
- Live AI copilot that delivers contextual guidance and enforces policy guardrails during task execution
- Seamless integration with existing insurance and regulated‑operations tools (MGAs, brokers, carriers, reinsurers)
- Tenant‑isolated, encrypted data storage with full action logs for auditability
- Continuous learning loop that refines SOPs and highlights process bottlenecks
- Metrics dashboard tracking compliance, time efficiency, adoption rates, and error incidence