Keeper provides AI‑driven infrastructure that connects individuals with personalized government, nonprofit, and community resources when they need help most.
Funding
Funding not disclosed
Founders
Product
Problem
Many individuals in need of government, nonprofit, or community assistance struggle to locate and access eligible resources, especially during off‑hours or after disasters, leading to wasted benefits and delayed support.
Solution
Keeper offers an AI‑driven platform that delivers personalized resource guidance through a conversational chat interface. The system automatically resolves routine inquiries and gathers essential information, allowing human agents to focus on complex cases with greater efficiency and empathy. Real‑time reporting and analytics provide agencies with insight into resource gaps, usage patterns, and triage performance, enabling continuous improvement of service delivery. By integrating with existing social‑service workflows, Keeper reduces wait times and ensures that help reaches care seekers precisely when they need it.
Target Audience
Primary customers are social‑service agencies, government benefit programs, and nonprofit organizations that provide assistance to individuals and families.
Features
- AI chat that auto‑resolves common requests and captures key user data for seamless handoff to human agents
- Intelligent triage that prioritizes complex cases for human intervention
- Real‑time dashboards showing care‑seeker demand, resource availability, and service gaps
- Analytics tools to track triage rates, agent metrics, and overall workflow efficiency
- Secure, cloud‑based infrastructure designed for integration with government and nonprofit systems