Karo
Karo provides a unified point-of-sale, backoffice, and card payment platform for shops, restaurants, cafés, and salons in Sweden. The system integrates sales, orders, stock, and customer insights into one interface, with a built-in AI assistant called Vera that answers questions from business data and drafts purchase orders. Karo is certified for Swedish tax regulations (SKVFS 2021:17) and connects to existing accounting systems like Fortnox and Visma.
- Retail Technology
- Hospitality & Travel Technology
- Enterprise Software
- Software Only
- Artificial Intelligence
- AI Agents
- Financial Technology
- Hardware
Funding
Founders
Founder details are not available yet.
Product
Problem
Small retail and hospitality businesses often juggle separate systems for their till, backoffice, and card payments, leading to disconnected data, manual reconciliation, and time-consuming administrative work. This fragmentation makes it difficult to track sales, stock, and customer loyalty accurately, especially for multi-site operations.
Solution
Karo provides a unified point-of-sale, backoffice, and card payment platform designed for shops, restaurants, cafés, and salons. The system integrates sales, orders, people, stock, and insights into one interface, with a built-in AI assistant called Vera that answers questions from the business's own data, flags issues like low stock, and drafts orders. Karo connects to existing systems such as Fortnox and Visma, and supports both Karo Pay terminals and existing acquiring agreements. The platform is cloud-based, certified for Swedish tax regulations (SKVFS 2021:17), and offers tailored modules for specific trades, with a small team that handles feature requests directly.
Target Audience
Primary customers are independent shops, restaurants, cafés, and salons in Sweden, ranging from single-site operations to chains with four or more locations.
Features
- Unified till, backoffice, and card payments in one system, with no separate boxes or manual syncing
- Vera, an AI colleague that answers questions in plain Swedish or English, monitors sales trends, and drafts purchase orders
- Karo Modules tailored to specific trades (shops, restaurants, cafés, salons) with industry-specific presets
- Cloud-based control unit certified for Skatteverket (SKVFS 2021:17), with data stored in the EU on AWS
- Integration with accounting systems like Fortnox and Visma, plus SIE file export
- Multi-site support with centralized management, including returns across sites and stock reconciliation
- Flexible hardware options: Counter Go (phone-based), Counter One, and Counter Full, with support for iPad, Android tablets, and self-service kiosks