Dealerships frequently miss inbound leads due to calls occurring outside of business hours or during peak operational times. This results in lost sales opportunities, as potential customers often contact competitors if their initial inquiry is not immediately addressed.

Flai provides an AI-powered virtual receptionist designed to manage inbound calls for automotive dealerships. The system operates 24/7, handling customer inquiries, qualifying leads, and scheduling appointments such as test drives and service bookings. By integrating with existing dealership management systems (DMS) and customer relationship management (CRM) platforms, Flai ensures that no lead is missed and that sales teams are provided with qualified prospect information. This continuous availability and automated lead qualification process aim to increase sales conversion rates and enhance overall customer engagement.

AI-driven voice receptionist for 24/7 inbound call handling

Automated appointment scheduling for test drives and service appointments

Lead qualification and information gathering via natural language processing

Integration capabilities with dealership DMS and CRM systems

Real-time lead routing to sales personnel

Post-business-hours inquiry management

The primary customers are automotive dealerships seeking to optimize their lead capture and appointment setting processes to improve sales performance.

Revenue is generated through a subscription-based model, with tiered pricing likely based on call volume or feature sets.