Faction is an AI platform for manufacturers and distributors that automates quoting, order entry, sourcing, and accounts payable workflows. The platform connects directly to existing ERP, CRM, and supplier systems, using AI agents to convert emails and PDFs into accurate quotes, enter orders, and handle customer calls 24/7. Faction reports 95%+ accuracy on product matching and a 12% average gross margin expansion within the first three months.
Funding
Funding not disclosed
Founders
Product
Problem
Manufacturers and distributors rely on manual, labor-intensive processes for quoting, order entry, and data management, which slows response times and limits scalability. As demand grows, hiring cannot keep pace, leading to backlogs, lost deals, and operational bottlenecks that constrain revenue growth.
Solution
Faction provides an AI platform for the industrial economy that automates sales, purchasing, and finance workflows. The platform converts emails and PDFs into accurate quotes in seconds, enters orders from any format directly into the ERP, and optimizes margins automatically. It also cleans and standardizes product data, generates purchase orders, reconciles confirmations, and accelerates cash collection through automated invoice matching. Natural language AI agents handle customer calls 24/7 using live ERP data, and the platform connects directly to existing ERP, CRM, inbox, phone, PIM, and supplier portal systems without requiring a rip-and-replace. Faction can be deployed in under four weeks, with model training on customer data starting in the first week.
Target Audience
Primary customers are manufacturers and distributors in the industrial economy, including enterprise-level operations and private-equity-owned distributors, who need to scale quoting, order entry, and finance operations without scaling headcount.
Features
- AI-powered quoting that transforms emails and PDFs into accurate quotes in seconds
- Automated order entry from any format directly into the ERP
- Margin optimization that automatically adjusts pricing to stay competitive
- Natural language AI agents that handle customer calls 24/7 with live ERP data
- Product data enrichment that cleans messy data, standardizes descriptions, and fills gaps
- Automated purchase order generation, confirmation reconciliation, and status tracking
- Accounts payable automation with collections and invoice matching
- Pre-built integrations with major ERPs and CRMs, pulling live inventory, customer-specific pricing, and approval workflows in real time