Clearline provides an AI-powered digital workforce for automotive dealerships that handles inbound calls, texts, emails, and web chats, continuously engaging customers until they book a service, test drive, or require human assistance. Its virtual assistant, Luna, can revive stale leads, answer inventory and finance questions, and automatically schedule appointments, achieving a 34% conversion rate on previously dead leads and responding to web queries in 1.2 seconds.
Funding
Funding not disclosed
Founders
Product
Problem
Automotive dealerships frequently miss inbound calls and fail to follow up on leads, web form submissions, lease expirations, and service reminders, resulting in lost appointments and revenue. The fragmented tools and processes used for sales and service communications cause delays, inconsistent customer experiences, and missed conversion opportunities.
Solution
Clearline offers an AI-native digital workforce, Luna, that answers inbound calls, engages customers via phone, SMS, email, and web chat, and continuously follows up on stale leads and service opportunities. Luna understands intent, books test drives or service appointments in real time, and records outcomes across the dealership’s existing systems without requiring new infrastructure. The platform maintains context across CRM, DMS, and calendar tools, ensuring seamless handoffs to human staff when needed. By automating persistent follow‑up and instant responses, Clearline increases conversion of previously dead leads and improves overall customer experience.
Target Audience
Clearline is designed for automotive dealerships and their sales and service departments that need to capture inbound call volume, convert leads, and automate follow‑up without adding headcount.
Features
- AI-driven voice assistant that answers calls, qualifies callers, and books appointments instantly
- Multi‑channel engagement across phone, SMS, email, and website chat with unified lead memory
- Automatic follow‑up on aged sales leads, lease maturities, and lapsed service customers until conversion or opt‑out
- Real‑time calendar integration to schedule test drives and service visits in seconds
- Contextual data sharing across existing CRM, DMS, and calendar systems without replacing legacy tools
- Persistent, timed follow‑up actions that trigger days later based on lead schedules
- Deployment within 48 hours and continuous AI learning to improve response accuracy