Urban Eats Delivery provides restaurants with a white-label online ordering system and a managed delivery network. This enables restaurants to offer a branded digital ordering experience and expand their delivery radius through a network of independent couriers, streamlining operations and increasing order volume.
Funding
Funding not disclosed
Founders
Product
Problem
Local restaurants face challenges in efficiently managing online orders and expanding their delivery radius beyond their immediate vicinity. This limits their reach to new customer segments and creates operational overhead for handling off-premise dining.
Solution
Urban Eats Delivery offers a white-label online ordering system and a managed delivery network for restaurants. The platform provides a customizable web storefront and mobile application that integrates with existing POS systems, streamlining order intake and payment processing. Restaurants can leverage Urban Eats' fleet of independent couriers to fulfill delivery orders, extending their service area and increasing order volume. This solution enables restaurants to offer a branded, convenient digital ordering experience without the need for in-house delivery logistics.
Target Audience
The primary customers are independent restaurants and small restaurant groups seeking to enhance their digital presence and expand delivery operations without investing in proprietary technology or logistics infrastructure.
Features
- White-label e-commerce storefront with customizable branding and menu display
- Integrated online payment gateway supporting major credit cards and digital wallets
- Real-time order management dashboard with status updates and dispatch capabilities
- API for seamless integration with popular Point of Sale (POS) systems
- Managed third-party courier network for on-demand delivery fulfillment
- Geolocation-based routing optimization for delivery efficiency
- Customer-facing mobile application for order tracking and communication