Urban Camel
Urban Camel is an on-demand moving and furniture delivery platform that connects users with vetted local movers through a mobile app. Customers can book services like IKEA pickups, Facebook Marketplace finds, and dorm moves, receiving upfront pricing and real-time tracking. The service currently operates exclusively in Ottawa, Canada.
- Logistics & Supply Chain
- Mobility & Transportation
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Moving furniture and large items typically requires renting a truck, coordinating helpers, and managing complex logistics, which is time-consuming and stressful. Individuals selling or buying items on marketplaces like Facebook often struggle to arrange reliable, affordable pickup and delivery, while students and apartment dwellers lack access to simple, on-demand moving help.
Solution
Urban Camel provides an app-based platform that connects users with vetted local movers for on-demand furniture delivery and moving services. Customers choose a service type—such as donation pickups, Facebook Marketplace pickups, or small moves—enter pickup and drop-off details, and receive a clear, upfront price before booking. The platform handles mover matching, payment processing, and real-time tracking, allowing users to monitor their move from pickup to drop-off. All movers undergo a verification process including identity checks and criminal record screenings, and the entire booking process is completed through the mobile application without phone calls or back-and-forth quotes.
Target Audience
Primary customers are individuals in Ottawa needing help moving furniture or large items, including students moving to and from dorms, apartment dwellers, and online marketplace buyers and sellers requiring pickup and delivery services.
Features
- Mobile app for booking, payment, and real-time GPS tracking of movers from pickup to drop-off
- Upfront, transparent pricing with no hidden fees, calculated based on distance, item size, helpers, and access details
- Service categories tailored to specific use cases including dorm moves, IKEA store-to-home pickups, Facebook Marketplace finds, and student moves
- Vetted mover network with identity verification, criminal record checks, and background screenings
- Secure payment processing through Stripe, supporting Visa, Mastercard, American Express, and debit cards in Canadian dollars
- Cancellation policy with full refunds for unaccepted bookings and partial refunds for cancellations made more than 2 hours before scheduled start