This startup offers an order management system tailored for the hospitality sector, enabling restaurants, bars, and cafes to streamline their wholesale ordering process through a single application. By replacing traditional methods like email and phone orders, the platform reduces ordering errors and minimizes waste, enhancing operational efficiency.
Funding
$13M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Restaurants, cafes, bars, and other foodservice businesses often struggle with inefficient wholesale ordering processes, relying on error-prone methods like phone calls, emails, and manual data entry. This can lead to mistakes, wasted time, and increased operational costs.
Solution
Upstock offers a comprehensive order management system designed to streamline wholesale ordering, payments, and logistics for both foodservice buyers and suppliers. The platform provides a centralized marketplace where buyers can discover suppliers, view their catalogs, and place orders. Suppliers benefit from automated order processing, reduced errors, and increased sales opportunities. Upstock integrates with accounting and inventory management systems, such as Xero and Quickbooks, to further simplify operations and improve efficiency. The platform also offers features like AI-assisted email order processing and supermarket integrations to automate the entire supply chain.
Target Audience
Upstock targets foodservice businesses such as restaurants, cafes, bars, and grocers, as well as FMCG suppliers, bakeries, coffee roasters, and produce suppliers.
Features
- Online marketplace to discover and connect with new suppliers
- Digital catalogs with up-to-date product information and pricing
- AI-assisted email order processing to automatically convert purchase orders into digital orders
- Integration with accounting and inventory management systems (Xero, MYOB, Quickbooks, Unleashed, Cin7)
- Supermarket integrations for automated order processing with Woolworths and Foodstuffs
- Credit card payment processing to improve cash flow and reduce bad debt
- Courier integrations for streamlined logistics and shipment tracking (AU Post, NZ Post, DHL, UPS, FedEx)
- Standing orders for automatically generating and processing repeating orders
- Price lists for creating customized catalogs with tailored pricing and discounts
- Newsfeeds for suppliers to post updates and promotions to attract new customers
- Mobile app for sales reps to place orders in real-time
- Reporting and multi-site management
- Stock transfers between outlets