UpSmith offers JennyAI, an autonomous AI platform for home‑service businesses that handles missed calls, sends context‑rich SMS messages, and books appointments 24/7. By integrating with existing scheduling and CRM tools, the solution automates estimate follow‑ups and membership visit scheduling, boosting lead conversion and freeing technicians to focus on field work.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
7OHGFounders
Product
Problem
Home service companies struggle to keep up with a national shortage of skilled labor, leading to missed calls, slow response times, and lost revenue from unconverted leads.
Solution
UpSmith’s JennyAI platform deploys autonomous AI agents that operate 24/7 to handle customer interactions for home‑service businesses. The agents instantly respond to missed calls, send personalized SMS messages that incorporate customer history and equipment details, and book appointments without human intervention. By automating estimate follow‑ups, membership visit scheduling, and routine inquiries, JennyAI accelerates lead conversion and frees technicians to focus on high‑value field work. The system integrates with existing scheduling and CRM tools, delivering real‑time updates and analytics through a mobile‑first dashboard, enabling businesses to sustain growth despite labor constraints.
Target Audience
Primary customers are small to mid‑size home‑service businesses such as HVAC, plumbing, electrical, and duct‑cleaning contractors that need to increase lead conversion and operational efficiency.
Features
- 24/7 AI agents that answer missed calls and engage customers via rich, context‑aware SMS messaging
- Automated appointment booking that instantly secures leads without human input
- Personalized follow‑up sequences that pull data from customer notes, prior jobs, and installed equipment
- Seamless integration with existing scheduling, CRM, and membership platforms for real‑time sync
- Mobile‑first dashboard providing live lead status, conversion metrics, and performance insights
- AI‑driven workflow automation that reduces repetitive tasks for technicians, allowing focus on core service delivery