Upper Hand provides an all‑in‑one cloud platform for sports facilities, academies, and coaching businesses to manage scheduling, registrations, payments, staff, payroll, marketing, and inventory. The system supports single‑location, multi‑site, and franchise operations, offering client self‑booking via a free mobile app and optional white‑labeled branding, while delivering reporting, AI insights, and a website builder to streamline revenue and client experience.
Funding
$560.1K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Sports facilities, academies, and coaching businesses often manage scheduling, registrations, payments, staff, and marketing using disparate tools or manual processes, leading to inefficiencies, missed payments, and fragmented client experiences.
Solution
Upper Hand offers an integrated sports business management platform that centralizes scheduling, registration, secure payment processing, team and staff management, marketing, payroll, and inventory control. The cloud‑based system supports both single‑location operations and franchise or multi‑site setups, allowing each location to maintain its own programs, staff, and resources while sharing a common backend. Clients can self‑book and pay via a free mobile app on any device, reducing back‑and‑forth communication and improving payment capture. Administrators access a web dashboard with tools for email marketing, advanced reporting, and AI‑driven insights, while optional white‑labeled app branding and custom website builder (WebKIT) enhance the business’s public presence. Comprehensive onboarding resources, a help center, and multi‑channel support help users launch and maintain the system efficiently.
Target Audience
Primary customers are sports facilities, training academies, and independent coaches who need a single platform to manage operations, client bookings, and revenue across one or multiple locations.
Features
- Unified scheduling and registration engine with real‑time availability and automated client self‑booking
- Integrated payment processing, including ACH, with automatic invoicing and receipt generation
- Staff and payroll management tools for scheduling, time tracking, and compensation
- Facility, resource, and inventory management for multi‑location and franchise configurations
- Built‑in email marketing and contact management to drive registrations and client engagement
- Advanced reporting and optional AI analytics for performance insights and forecasting
- Free mobile app for coaches, staff, and athletes; white‑labeled app option for branding
- WebKIT website builder with SSL hosting and customizable templates for an online presence