Upmesh provides an all-in-one platform that automates sales, payments, and order fulfillment for live commerce on Facebook and Instagram, enabling merchants to capture orders directly from comments. This solution addresses the inefficiencies of manual order processing and cart abandonment, resulting in a 39% increase in revenue for over 1,000 brands.
Funding
$11.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
MSFounders
Product
Problem
Live selling on social media platforms like Facebook and Instagram often involves manual order taking and processing, which is inefficient and prone to errors. Sellers struggle to manage inventory, capture orders from comments, and provide a seamless checkout experience for buyers.
Solution
Upmesh provides an all-in-one platform designed to automate sales, payments, and order fulfillment for live commerce on Facebook and Instagram. The platform captures orders directly from comments using keyword recognition software, automatically matches them to the correct inventory items, and sends checkout links to customers. Upmesh streamlines operations with a comprehensive dashboard for inventory, order management, promotions, and fulfillment, while also offering secure payment processing through Stripe.
Target Audience
Upmesh targets live sellers, brands, and merchants who utilize Facebook and Instagram to sell products, particularly those in the fashion, retail, and e-commerce sectors.
Features
- Automated comment capture and order processing using keyword recognition
- Real-time inventory management and stock updates during live streams
- Secure in-chat checkout and payment links via Stripe
- Buyer app for order tracking, delivery alerts, and purchase history
- Automated messaging for comment replies and customer notifications
- Sales report generation with printable invoices and packing slips
- Support for multiple shoppable formats including live streams, posts, reels, and webstores
- Integrations with Facebook Live and Instagram Live