Updoc is an online telehealth platform that connects users with AHPRA-registered doctors for consultations, prescriptions, and medical certificates, available 24/7 across Australia. The service addresses the need for accessible healthcare by providing timely medical advice and documentation directly to users' devices, often within an hour of request.
Funding
$20M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
BTFounders
Product
Problem
Accessing timely medical consultations, prescriptions, and referrals can be challenging due to limited availability of in-person appointments, especially outside of standard business hours or in remote areas. Traditional healthcare models often require significant wait times and travel, creating barriers to prompt medical attention.
Solution
Updoc is a telehealth platform that connects users throughout Australia with AHPRA-registered doctors for online consultations, prescriptions, medical certificates, and specialist referrals. The platform facilitates 24/7 access to medical advice and documentation, typically within an hour of the request. Users can request consultations for various needs, including general medical advice, mental health concerns, weight loss support, and sexual health inquiries, all from their personal devices. Updoc aims to provide convenient and accessible healthcare solutions, bridging the gap between patients and medical professionals.
Target Audience
Updoc primarily targets individuals across Australia seeking convenient and timely access to medical consultations, prescriptions, and referrals, particularly those with busy schedules or limited access to traditional healthcare services.
Features
- 24/7 availability of AHPRA-registered partner doctors for online consultations.
- Online medical certificates issued and delivered electronically.
- Electronic prescriptions sent directly to the user's device for collection at a local pharmacy.
- Specialist and pathology referrals provided via SMS and email.
- Consultations available for a range of health concerns, including mental health, weight loss, and sexual health.
- Subscription options offering unlimited consultations for specific services.
- Average review time of consultation requests within 60 minutes.