unSurvey offers a conversational AI platform that automates feedback collection and research, replacing traditional surveys and human-led interviews. This platform allows organizations to gather insights from their audience more efficiently and cost-effectively.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional methods of gathering customer feedback, such as surveys and human-led interviews, are often inefficient, costly, and time-consuming. Surveys can feel impersonal and yield limited insights, while interviews are difficult to scale and analyze effectively.
Solution
unSurvey provides a conversational AI platform that automates the entire feedback collection process, from designing conversation flows to conducting interviews and analyzing results. The platform uses AI to create dynamic, human-like conversations via chat, voice, or video in over 50 languages, adapting to participant responses in real-time. It then analyzes conversation transcripts, extracts key insights, and generates reports with structured data and visualizations, offering a faster and more cost-effective alternative to traditional research methods.
Target Audience
unSurvey targets researchers, marketers, product managers, and HR professionals who need to collect qualitative data at scale from customers, employees, or market segments.
Features
- AI-curated conversation flows designed from natural language prompts or imported scripts
- No-code visual editor with drag-and-drop functionality for customizing conversation flows
- Multi-modal AI conversations via chat, voice, and video in 50+ languages
- Automated follow-up questions and probing for deeper insights
- Real-time reports with qualitative and quantitative insights, including citations
- Structured data extraction and visualization for easy analysis
- Integration with 7,000+ apps, including CRM, email, and marketing automation tools
- Participation access controls and invitation flows for targeted feedback collection