Unisson
Unisson provides AI agents that execute customer-facing tasks directly within a company's product environment. The platform features Runner, which performs complex workflows autonomously, and Explorer, which maintains an up-to-date knowledge base of product usage. The system is SOC2 compliant, fully auditable with action logs and screenshots, and charges only for active agent work.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
Customer-facing teams such as implementation, forward-deployed engineering, sales engineering, and go-to-market teams spend significant time on repetitive product tasks and complex workflow execution. New team members require extensive product training before they can effectively support customers, and scaling support capacity typically requires proportional headcount growth.
Solution
Unisson deploys AI agents that run directly inside a company's product to execute tasks for customers. The platform includes Runner, an agent that performs complex product workflows autonomously, and Explorer, which maintains an always-up-to-date knowledge base of how to use the product. Agents can be configured through natural-language workflow building and integrate with tools like Slack and email. The platform provides day-one effectiveness for team members without deep product training, allowing companies to scale revenue without scaling headcount.
Target Audience
Primary customers are enterprise teams in implementation, forward-deployed engineering, sales engineering, and go-to-market functions that need to support customers using complex software products.
Features
- Runner agent executes complex product workflows autonomously, benchmarked against Perplexity's Comet Browser on 50 workflows across login-backed products
- Explorer agent maintains a continuously updated knowledge base of product usage to inform Runner's actions
- Natural-language workflow builder for creating and configuring agent tasks
- SOC2 compliance with data encrypted at rest and in transit
- Built-in safeguards against prompt injection and misuse, including allowed domains, read-only modes, and native permissioning
- Full auditability with every action logged including screenshots, reasoning, and decision traces
- Runner API for connecting external agents and giving them skills to use any product
- Usage-based pricing that charges only when agents are actively working, not while waiting for clarification or approvals