About Unified Connection

This company offers a unified communications platform that integrates VoIP, video conferencing, messaging, and file sharing. Their solution helps businesses streamline internal and external communications to improve efficiency and customer service.

```xml <problem> Many businesses struggle to find the right telecommunications solutions, leading to inefficiencies, communication silos, and suboptimal customer experiences. Selecting and implementing the appropriate mix of wireline, wireless, and contact center technologies can be complex and time-consuming. </problem> <solution> UCX (Unified Connection) acts as a strategic partner, guiding businesses through the selection and implementation of Verizon's communication and connectivity solutions. As a Verizon Platinum Partner, UCX provides access to a comprehensive portfolio of services, including 5G Business Internet, Fios, One Talk, Voice Over IP (VoIP), and virtual contact center solutions. UCX offers tailored solutions designed to meet the specific needs of each client, ensuring optimal performance, scalability, and reliability. Their expertise extends to NICE's Virtual Contact Center systems, enabling businesses to modernize customer interactions and streamline operations. </solution> <features> - Verizon Platinum Partner, providing access to Verizon's full suite of business solutions - Expertise in NICE's Virtual Contact Center solutions for enhanced customer service - Tailored solutions based on individual business needs and market segment - Wireless solutions including 5G Business Internet and LTE Business Internet - Wireline solutions including Verizon Fios and VoIP - Unified Communications as a Service (UCaaS) - Managed WAN services - Partner program offering lucrative commissions and comprehensive support </features> <target_audience> UCX primarily serves medium to enterprise-level businesses across various sectors, including enterprise, mid-market, and public sector organizations, seeking to optimize their communication and connectivity infrastructure. </target_audience> ```

What does Unified Connection do?

Where is Unified Connection located?

Unified Connection is based in Pearl, United States.

When was Unified Connection founded?

Unified Connection was founded in 2014.

Location

Pearl, United States

Founded

2014

Employees

186 employees

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Unified Connection

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Executive Summary

unifiedconnection.com 500+

Founded 2014 – Pearl, United States

Funding

No funding information available.

Team (100+)

No team information available.

Company Description

Problem

Many businesses struggle to find the right telecommunications solutions, leading to inefficiencies, communication silos, and suboptimal customer experiences. Selecting and implementing the appropriate mix of wireline, wireless, and contact center technologies can be complex and time-consuming.

Solution

UCX (Unified Connection) acts as a strategic partner, guiding businesses through the selection and implementation of Verizon's communication and connectivity solutions. As a Verizon Platinum Partner, UCX provides access to a comprehensive portfolio of services, including 5G Business Internet, Fios, One Talk, Voice Over IP (VoIP), and virtual contact center solutions. UCX offers tailored solutions designed to meet the specific needs of each client, ensuring optimal performance, scalability, and reliability. Their expertise extends to NICE's Virtual Contact Center systems, enabling businesses to modernize customer interactions and streamline operations.

Features

Verizon Platinum Partner, providing access to Verizon's full suite of business solutions

Expertise in NICE's Virtual Contact Center solutions for enhanced customer service

Tailored solutions based on individual business needs and market segment

Wireless solutions including 5G Business Internet and LTE Business Internet

Wireline solutions including Verizon Fios and VoIP

Unified Communications as a Service (UCaaS)

Managed WAN services

Partner program offering lucrative commissions and comprehensive support

Target Audience

UCX primarily serves medium to enterprise-level businesses across various sectors, including enterprise, mid-market, and public sector organizations, seeking to optimize their communication and connectivity infrastructure.