Underdog operates an online marketplace for professionally reconditioned home appliances restored in France to like‑new performance. Each unit undergoes extensive testing, part replacement and antibacterial cleaning, and is sold with a two‑year warranty, fast 24‑hour delivery, optional installation and a take‑back service for the customer's old device, offering a sustainable, lower‑cost alternative to new equipment.
Funding
$7.6M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many household appliances are discarded after minor faults, creating large amounts of waste and CO₂ emissions while consumers face high prices for new equipment and limited options for affordable, reliable replacements.
Solution
Underdog offers a marketplace for professionally reconditioned home appliances that are restored in France to like‑new performance. Each device undergoes a rigorous inspection of 25–38 functional and safety tests, replacement of worn parts with original or certified components, and a thorough antibacterial cleaning. The refurbished units are sold with transparent condition grading, detailed photos, and a standard two‑year warranty (extendable to five years). Underdog adds value through fast 24‑hour delivery, optional installation, and the option to collect the customer’s old appliance for recycling, delivering a sustainable, cost‑effective alternative to buying new.
Target Audience
Primary customers are French households seeking affordable, high‑quality washing machines, refrigerators, dryers, and other major appliances, as well as environmentally conscious consumers who prefer circular‑economy solutions.
Features
- Rigorous refurbishment process: technical inspection, certified part replacement, performance recalibration, and professional cleaning
- Transparent grading (Excellent, Very Good, Good, Acceptable) with full photographic documentation of each unit
- Two‑year warranty covering parts, labor, and transport; optional five‑year extension for €99
- Fast nationwide delivery (24 h) with three service options: drop‑off, in‑home installation & testing, or free click‑and‑collect from the Nantes workshop
- Integrated old‑appliance take‑back service to facilitate recycling and reduce household waste
- Secure payment methods (Visa, Mastercard, Amex, Google Pay, Apple Pay) and 3D Secure banking protection