Umbi Space offers an AI-powered platform for restaurants to build commission-free online ordering websites and manage dine-in experiences with contactless menus. The system streamlines digital operations, enhances customer engagement through feedback collection, and improves online visibility.
Funding
Funding not disclosed
Founders
Product
Problem
Restaurants face challenges in establishing a strong online presence and managing digital ordering efficiently. Relying on third-party platforms often incurs significant commission fees, impacting profitability. Additionally, traditional methods for customer feedback and menu presentation can be cumbersome and less engaging.
Solution
Umbi Space provides an integrated, AI-powered platform designed to enhance restaurant operations and customer engagement. The system enables restaurants to build custom websites with built-in, commission-free online ordering for delivery and takeaway. It also facilitates streamlined dine-in experiences through contactless menus and payment options. The platform further supports customer relationship management by collecting feedback to improve service and operational efficiency.
Target Audience
The platform targets restaurant owners and operators seeking to improve their digital presence, streamline ordering processes, and reduce reliance on third-party delivery aggregators.
Features
- AI-powered website builder with industry-specific templates for rapid deployment.
- Commission-free online ordering system for delivery and takeaway orders directly on the restaurant's domain.
- Dine-in ordering and payment functionality via contactless QR code menus.
- Integrated customer review collection system with a protocol to manage feedback and public review distribution.
- Product card customization with options for images, variants, add-ons, and ingredient management.
- SEO features and a built-in blog for content marketing and improved search engine visibility.
- Loyalty program integration to foster repeat customer visits and engagement.
- AI-driven content generation tools for menu descriptions, promotions, and website copy.
- Secure payment gateway integration with Stripe and PayPal.
- Food allergy icon library for enhanced menu clarity and compliance.