UKG offers a cloud‑based Workforce Operating Platform that unifies HR, payroll, and workforce management into a single data model. The solution provides AI‑driven analytics, global payroll for 160+ countries, and mobile self‑service tools to streamline scheduling, compliance, and employee engagement across mid‑size to large enterprises.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations often struggle with fragmented HR, payroll, and workforce management processes, leading to data silos, compliance risks, and inefficient scheduling across multiple locations and jurisdictions.
Solution
UKG provides a unified Workforce Operating Platform that integrates HR, payroll, and workforce management into a single cloud-based system. The platform leverages AI-driven analytics to deliver real‑time workforce intelligence, enabling leaders to make data‑informed decisions about talent, pay, and scheduling. It supports global payroll across 160+ countries, multi‑currency payments, and compliance automation for regulated industries. Self‑service tools empower employees and managers to handle time‑tracking, shift swaps, and benefits enrollment without administrative bottlenecks. The solution is delivered as modular products—such as UKG One View, InTouch DX, TeleStaff Cloud, and Rapid Hire—allowing organizations to scale functionality as needs evolve.
Target Audience
Primary customers are mid‑size to large enterprises across industries such as retail, manufacturing, healthcare, public sector, hospitality, logistics, and financial services that require integrated HR, payroll, and workforce management solutions.
Features
- Integrated HR, payroll, and workforce management suite with a single data model
- AI‑powered analytics and predictive insights for overtime, compliance, and staffing optimization
- Global payroll engine (UKG One View) supporting 160+ countries and 120+ currencies
- Mobile‑first time‑clock and self‑service tools (InTouch DX) for accurate time capture and employee empowerment
- Industry‑specific scheduling and compliance modules (e.g., TeleStaff Cloud for public safety, Rapid Hire for high‑volume frontline hiring)
- Collaboration and recognition platform (UKG Talk, UKG Beacon) to foster employee engagement
- Cloud‑based architecture with API integrations for ERP, HCM, and third‑party applications