The startup offers a software development platform that enables businesses to implement conversational experiences through a cloud-based help desk and live chat system. Utilizing machine learning and natural language processing, the platform enhances customer communication and provides ongoing support for web and mobile applications.
Funding
$220K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses need support in software, mobile, and web development, but lack the in-house expertise or resources to effectively manage these projects. This can lead to delays, increased costs, and suboptimal results.
Solution
Twy LA Helps provides software development and IT support services, offering solutions for businesses needing assistance with software, mobile, and web development. The company offers support and maintenance for existing websites and online resources, as well as custom software development for various platforms. Their services include a rapid response system for real-time bug tracking, 24/7 technical support, and the ability to manage multiple projects simultaneously. They offer tiered support plans that include shared hosting, cloud VPS, and dedicated servers, each tailored to different levels of need.
Target Audience
Twy LA Helps primarily targets businesses that require ongoing support and development for their software, mobile, and web applications.
Features
- Rapid Response System: Tracks bugs and errors in real-time without human testing.
- 24/7 Tech Support: Provides continuous support for websites, including fixing changes and supporting clients and users.
- Simultaneous Project Management: Manages up to three projects concurrently.
- Custom Module Development: Offers specialized module development for unique project requirements.
- Support for APP and Web platforms