Two Mile Automation helps high-net-worth personal-lines insurance agencies deliver white-glove service at scale through a purpose-built platform and adoption-focused partnership. The company addresses the industry's failure to realize returns on AI investments by owning the people-and-process work that drives transformation, not just the technology. Their approach targets the 70% of AI transformation value that comes from strategy, training, and adoption rather than algorithms alone.
Funding
Funding not disclosed
Founders
Product
Problem
Independent insurance agencies spend $40,000 to $500,000 per year on AI tools, yet 55% of P&C insurers report no clear return on their investment. The market sells point solutions that solve individual workflow slices, leaving the hard work of adoption—people, process, and training—to the agency, which rarely has the capacity to manage it effectively.
Solution
Two Mile Automation provides a purpose-built platform combined with a hands-on partnership that helps high-net-worth personal-lines insurance agencies deliver white-glove service at scale. The company positions itself as owning the adoption challenge that technology vendors typically ignore, focusing on the 70% of AI transformation value that comes from people and process rather than the algorithm itself. By integrating strategy, training, and change management with their platform, they ensure the technology investments actually produce measurable results. This approach moves agencies beyond purchasing tools toward genuine operational transformation that supports sponsors and groups in the independent agency channel.
Target Audience
Primary customers are high-net-worth personal-lines insurance agencies and the sponsors and groups that support them, who need to scale personalized, white-glove service while realizing tangible returns on AI investments.
Features
- Purpose-built platform designed specifically for high-net-worth personal-lines insurance workflows
- Partnership model that owns the adoption process including strategy, training, and change management
- Integration of people-and-process consulting with technology deployment to overcome the 70% of AI value typically lost without adoption support
- Focus on white-glove service delivery at scale for premium insurance clients
- Support for both independent agencies and the sponsors and groups supporting them