Twenty is an open-source CRM platform that utilizes GraphQL and REST APIs to manage customer relationships while allowing for extensive customization through user-defined objects. It provides businesses with ownership of their data and the flexibility to adapt workflows, addressing the need for a cost-effective and secure alternative to traditional CRM solutions.
Funding
$5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
AFVRCFounders
Product
Problem
Traditional CRM solutions can be expensive and lack the flexibility required by fast-growing companies, leading to vendor lock-in and hindering the ability to adapt workflows to specific business needs. Businesses often struggle with data ownership and security concerns when using proprietary CRM platforms.
Solution
Twenty is an open-source CRM platform that provides businesses with a modern, adaptable solution for managing customer relationships. Built on a foundation of user-owned data, Twenty offers the simplicity of a SaaS platform with the freedom and cost savings of open-source software. The platform's architecture, featuring GraphQL and REST APIs, enables extensive customization through user-defined objects and integrations with other business-critical systems. Twenty empowers businesses to take control of their customer data and tailor the CRM to their unique and evolving requirements.
Target Audience
Twenty is designed for fast-growing companies seeking a flexible, cost-effective, and secure CRM solution that can be tailored to their specific business processes.
Features
- Customizable data objects for modeling unique business entities and relationships
- GraphQL and REST APIs for seamless integration with existing systems and custom applications
- Kanban views for visualizing workflows and managing tasks
- Rich text notes with markdown support for detailed record-keeping
- Email synchronization to keep the CRM up-to-date with customer communications
- Command menu with intuitive shortcuts for efficient navigation and task execution
- Dark mode for improved visibility and productivity
- GPL-licensed, ensuring data ownership and control