Tuvis uses AI to monitor and archive business communications across messaging channels like WhatsApp and Telegram in real time. This solution reduces security and compliance risks by providing full control and protection over corporate interactions. The platform also integrates messaging apps with CRM systems to enhance team productivity and streamline workflows.
Funding
$10.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to manage and secure communications conducted through personal messaging apps like WhatsApp and iMessage, leading to compliance risks, data leaks, and inefficiencies in customer relationship management. Integrating these channels with existing CRM systems and ensuring adherence to data protection regulations presents a significant challenge.
Solution
Tuvis provides a secure enterprise instant messaging solution that integrates WhatsApp and iMessage communications with existing CRM platforms. The platform captures and archives all interactions within the existing data storage system, providing a comprehensive view of customer communications. By integrating with CRM systems, Tuvis enables personalized customer service, enhances team productivity, and provides complete visibility of interactions. Tuvis also employs generative AI to analyze interactions, delivering insights for improved decision-making in business, security, and compliance.
Target Audience
Tuvis is designed for enterprises across various industries, including telecommunications, finance, and automotive, that require a secure and compliant solution for managing customer communications on WhatsApp and iMessage.
Features
- Seamless integration of WhatsApp and iMessage with leading CRM systems
- Secure archiving of all message interactions for compliance and record-keeping
- Generative AI-powered analysis of communications for business insights
- Real-time monitoring of communications to prevent data leaks and security threats
- User-friendly interface for easy access to relevant customer information
- Message transcription for improved monitoring and compliance
- 360° view of customer interactions across all integrated channels