Turns provides a unified operating system for laundromats, integrating point-of-sale, order management, and customer communication into a single platform. This system enhances operational efficiency and revenue generation by automating workflows, enabling delivery services, and offering real-time insights for business growth.
Funding
$500K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Laundromats and dry cleaning businesses often struggle with fragmented systems for point-of-sale, order management, employee tracking, and customer communication, leading to inefficiencies and lost revenue opportunities. Managing self-service, delivery, drop-off, route, and commercial business lines through disparate tools creates operational overhead and limits data-driven decision-making.
Solution
Turns provides a unified operating system designed specifically for laundromats and dry cleaners, integrating all essential business functions into a single platform. The system streamlines operations by automating workflows, from employee shift tracking and payroll to order management and customer notifications. Turns enables businesses to offer pickup and delivery services through integrations like DoorDash, expand their customer reach with branded websites and apps, and gain actionable insights through AI-powered reporting. By consolidating these tools, Turns helps businesses improve efficiency, enhance customer experience, and drive revenue growth.
Target Audience
Turns primarily targets laundromat and dry cleaning business owners and operators, including self-service laundromats, full-service laundromats, dry cleaners, and businesses with pickup and delivery or route-based operations.
Features
- Next-generation point-of-sale (POS) system for managing all order types, including self-service, drop-off, delivery, and commercial accounts
- DoorDash integration for enabling pickup and delivery services with zero upfront investment
- Employee management tools, including shift tracking, payroll, and a dedicated mobile app for employees to check in and out
- Route management features with a dedicated driver app for managing pickups, deliveries, schedules, and mileage
- AI-driven marketing automation to attract new customers and retain existing ones
- Branded websites and customer apps (Android and iOS) for online booking, payments, and order tracking
- Comprehensive reporting and AI insights dashboard to track key performance indicators (KPIs) such as revenue, income, profit, and attendant efficiency
- Integrated payment processing with support for online and offline payments, including cash, cards, and mobile payment options like PayRange
- Customer communication tools with automated SMS/email notifications and customizable templates for invoices and service updates
- Inventory management system to track supplies and optimize stock levels