Turnout provides a cloud‑based SaaS platform that automates the preparation and e‑filing of federal and state benefit forms such as Social Security Disability, tax relief, veterans’ benefits, and Medicare. The system uses a rule‑engine to auto‑populate and validate entries, offers a case‑management dashboard with secure document storage, and enables advocacy staff to act on behalf of clients. It charges per‑case usage fees and subscription tiers for ongoing support.
Funding
Funding not disclosed
Founders
Product
Problem
Many individuals face opaque, paperwork‑heavy government programs—such as Social Security Disability, tax relief, veterans benefits, and healthcare advocacy—where complex forms, strict deadlines, and procedural nuances create barriers to successful enrollment or resolution.
Solution
Turnout delivers a cloud‑based SaaS platform that streamlines the end‑to‑end workflow for these government interactions. Users submit personal details through a secure portal; the platform’s proprietary rule engine auto‑populates the appropriate federal or state forms, validates entries against eligibility criteria, and flags missing information before submission. Integrated electronic filing (e‑filing) connects directly with agencies like the SSA, IRS, VA, and Medicare, reducing manual handling and error rates. A dedicated case‑management dashboard provides real‑time status tracking, document storage, and secure messaging with Turnout’s advocacy team, who can act on the client’s behalf when needed. All data are encrypted in transit and at rest, and the system complies with HIPAA and relevant federal security standards. The solution reduces turnaround time, improves claim success rates, and lowers the administrative burden for users who lack specialized knowledge.
Target Audience
The primary customers are U.S. residents seeking assistance with Social Security Disability, veterans’ benefits, tax‑relief resolutions, and healthcare advocacy—particularly individuals who lack the time, expertise, or resources to navigate complex government processes on their own.
Features
- Secure web intake form with guided data capture and eligibility pre‑checks
- Proprietary rule‑based engine that auto‑fills and validates federal/state forms (SSA, IRS, VA, Medicare)
- Direct e‑filing integration with government portals for real‑time submission and receipt acknowledgment
- Centralized case‑management dashboard with status alerts, document repository, and audit trail
- Embedded advocacy workflow allowing Turnout staff to represent clients in hearings or appeals
- End‑to‑end encryption and compliance with HIPAA, FIPS 140‑2, and NIST security frameworks
- Scalable multi‑tenant architecture supporting high‑volume claim processing across multiple benefit programs