Velos
Velos is an AI-powered business process outsourcing provider that replaces manual, offshore insurance back-office work with software-driven automation. The platform custom-trains AI workers for complex insurance operations like underwriting support, post-bind policy checking, and first notice of loss processing, delivering guaranteed accuracy and enabling carriers to scale without adding headcount. Velos reports achieving 98% accuracy and reducing reporting time by six days for its specialty MGA and program manager clients.
- Insurance Technology
- Artificial Intelligence
- AI Agents
- Software Only
- Regulatory & Compliance Technology
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
Traditional insurance back-office processes like policy servicing, bordereaux reporting, and submission intake have long been outsourced to offshore teams or large captive service centers. These manual approaches are error-prone for processes demanding high accuracy, too brittle to support AI innovations, and too slow for an industry facing rapid change, while scaling requires adding headcount.
Solution
Velos is an AI BPO that replaces outsourced manual labor with software-driven workflows. The platform learns the nuances of each customer's processes, tests against real data, and follows business rules to deliver auditable automations with guaranteed accuracy. Velos designs, deploys, and manages the automation end to end, handling data entry, reconciliation, document review, and exception handling. AI agents are custom-trained for the complex realities of insurance operations, covering underwriting support, post-bind policy checking, first notice of loss (FNOL) processing, and statutory filings, enabling teams to scale without headcount and reduce expense ratios.
Target Audience
Primary customers are specialty MGAs, program managers, and commercial P&C carriers that need to automate post-bind servicing, submission intake, and compliance workflows while reducing expense ratios and scaling operations without headcount.
Features
- Custom-trained AI workers tailored to insurance operations, not generic ChatGPT or document processors
- Underwriting support that extracts, enriches, and validates information against guidelines and third-party sources
- Post-bind policy checking that compares issued policies to submissions, quotes, and guidelines to catch rating errors and compliance gaps
- FNOL processing across any channel, shrinking claim setup from hours to minutes
- Automated statutory filings that eliminate weeks of manual spreadsheet and document work
- Built-in versioning and human-in-the-loop steps for audibility and compliance
- Managed implementation combining an end-to-end platform with automation expertise