Texto provides an AI‑powered platform that instantly engages new leads via personalized SMS and AI voice calls, answers questions, qualifies prospects, and books appointments directly into your calendar.
Funding
Funding not disclosed
Founders
Product
Problem
Businesses often miss or delay responding to inbound leads from ads, forms, or calls, leading to lost sales and inefficient manual follow‑up by sales teams.
Solution
Texto provides an AI‑powered platform that automatically engages every new lead via personalized SMS and AI voice calls. The system answers questions, qualifies prospects, and books appointments directly into the user’s calendar, operating 24/7 without human intervention. Texto syncs with CRMs, websites, ad platforms, and over 10 other tools through webhooks or Zapier, ensuring lead data is updated in real time. Users can train the AI agents on brand voice, FAQs, and qualification criteria, while a unified inbox lets human agents take over conversations when needed. The service delivers instant responses—typically within seconds—boosting conversion rates and freeing sales staff to focus on closing deals.
Target Audience
Primary customers are small to mid‑size sales and marketing teams in industries such as home services, automotive, solar, healthcare, and e‑commerce that need automated lead capture and appointment scheduling.
Features
- AI-driven SMS agent that initiates personalized text conversations with new leads
- AI voice agent that answers inbound calls, qualifies prospects, and schedules meetings
- Automatic calendar integration for end‑to‑end appointment booking
- Real‑time two‑way sync with CRMs, ad platforms, web forms, and over 10 third‑party apps via webhooks or Zapier
- Fully trainable conversational models to match brand tone and capture custom discovery data
- Unified inbox with human takeover and team collaboration tools
- Analytics dashboard showing response times, lead qualification scores, and booked appointments
- Compliance features including opt‑in language, STOP/HELP handling, and TCPA adherence