Sela offers a customizable AI voice agent that handles inbound and warm outbound mortgage sales calls, automating qualification, objection handling, and information collection. The platform integrates with existing loan products and supports role‑playing, call recording, and webhook routing for rapid proof‑of‑concept deployment. By replacing human call center agents, Sela aims to lower operational costs and increase loan application conversion rates.
Funding
Funding not disclosed
Founders
Product
Problem
Many companies struggle with the high costs and staffing challenges associated with traditional call centers for inbound and outbound sales. These costs can significantly impact customer acquisition, especially when providing 24/7 coverage and managing fluctuating demand.
Solution
Sela offers customizable, AI-powered voice agents that automate phone sales conversations, handling lead qualification, answering questions, and addressing objections. The platform integrates with existing sales processes and provides continuous availability, reducing customer acquisition costs. Sela can be coached on specific sales processes, allowing businesses to tailor the AI's responses and improve performance.
Target Audience
Sela targets companies in industries such as education, financial services, property management, and mortgage, seeking to reduce customer acquisition costs and improve sales efficiency.
Features
- Customizable AI voice agents that conduct inbound and outbound sales calls
- 24/7 availability without staffing constraints
- Ability to coach the AI agent on specific sales processes and objection handling
- Integration via phone number, webhook, or CSV upload
- Customizable name and voice selection from 80+ options
- Call recording and sales documentation
- Analytics dashboard to track performance and cost savings