Robby
Robby is a sales and service platform for HVAC, electrical, and plumbing contractors that equips technicians with personalized homeowner presentations and equipment health assessments. The platform includes Pitch Pro for sales advisors and Service Pro for technicians, with AI-generated follow-ups and automated SMS notifications to improve close rates and membership growth.
- Sales Technology
- Software Only
- Artificial Intelligence
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
HVAC and home service contractors ask homeowners to pay premium prices, but technicians and sales advisors struggle to communicate the value of their recommendations. Service visits represent 90% of homeowner interactions, yet technicians lack effective tools to explain equipment findings, present options, and convert first-time customers into long-term members.
Solution
Robby provides a sales and service platform that turns every customer interaction into a first-class experience. Pitch Pro equips sales and comfort advisors with personalized homeowner presentations, interactive options, and AI-generated follow-ups so no lead slips through the cracks. Service Pro gives technicians an equipment health assessment tool that helps homeowners understand the lifecycle of their equipment, the value of membership, and available options and add-ons. The platform syncs job, customer, equipment, estimate, and proposal data with the contractor's business systems, and sends automated SMS and voice notifications to technicians before appointments so they arrive prepared with customer history and service recommendations.
Target Audience
Primary customers are HVAC, electrical, and plumbing contractors ranging from $3M to $3B in revenue, including both sales teams and field service technicians who need to communicate value and drive membership growth during every homeowner interaction.
Features
- Pitch Pro: personalized homeowner presentations tailored to each customer's needs, wants, and desires
- Service Pro: equipment health assessments that show homeowners the lifecycle of their equipment and when replacement or repair is likely
- Interactive options and add-ons presented to homeowners during sales and service visits
- AI-generated follow-ups via call, text, and email to ensure no lead is forgotten
- Automated SMS and voice notifications to technicians with appointment details, customer information, and service recommendations before each job
- Integration with field service, CRM, and business systems to sync job, customer, equipment, estimate, and proposal data
- Public proposal links that technicians can share with customers for viewing outside the app